Shipping Policy

SHIPPING POLICY:

Our normal method of shipping is UPS Ground, which reaches most destinations in the US in 3 to 5 days. Therefore, please provide us with a physical shipping address when you place your order. If you provide a PO Box address, we can only ship via US Postal, which may delay delivery time.

In stock items will be shipped out within 1 to 2 business days of when the order is received. We can ship Overnight or 2 Day upon request. Only items currently in stock can be sent out on the same day. If your order needs to be shipped out on the same business day, please call us at 813-685-3881 between the hours of 08 am and 5 pm EST to ensure your item is in stock. If you have a deadline for delivery, please let us know at the time you place your order. Items will be sent by the most economical means possible to meet your deadline.

We try to the best of our ability to keep most items in stock, but remember that many of our items must be shipped in from overseas, and many are custom made for the customer's particular measurements and specified tartan, so please allow extra delivery time for these items.

Our normal shipping policy for multiple item orders is to hold shipment until the order is complete. If you wish to break your order into multiple shipments, please let us know when you place the order. This will allow us to send some stock items out quicker. A separate shipping fee will be calculated for each shipment.

Prices are subject to change at any time.

RETURN POLICY:
Stock items may be returned for a refund up to 10 days after purchase for credit card purchases (sorry, we cannot offer cash refunds). Stock items may be exchanged for other items, or store credit, up to 30 days after purchase. Shipping and handling fees are non-refundable. Tailor made or custom ordered items are non-refundable. If you have a question about your particular purchase, please ask for details. Deposits on kilts and kilted skirts are non-refundable. Thank you.